Working Paper 98-7
Knowledge Sharing in High Technology Industries:
Entrepreneurs' Strategies in a Globally Integrated Market
JENNIFER W. SPENCER
Department of Management
College of Business Administration
University of Houston
Houston, TX 77204-6283
Phone: 713/743-4661
Fax: 713/743-4652
Email: Jspencer@rics1.cba.uh.edu
STEFANIE ANN LENWAY
Department of Strategic Management and Organization
Carlson School of Management
University of Minnesota
Minneapolis, MN 55455
THOMAS P. MURTHA
Department of Strategic Management and Organization
Carlson School of Management
University of Minnesota
Minneapolis, MN 55455
Acknowledgments: We extend thanks for suggestions and assistance
on earlier drafts of this paper to Robert Hill, Sue McEviley, Dennis
Polla, Srilata Zaheer, and Andrew H. Van de Ven. All mistakes, of
course, remain our own responsibility.
February 9, 1998
ABSTRACT:
How can a start-up firm with a novel technology capture global
market share from large, established firms with installed capacity
in an entrenched technology? One theoretical perspective suggests
that under certain circumstances, firms can achieve higher innovative
performance by sharing their technological knowledge with competitors
than by keeping that knowledge secret. This paper provides a qualitative
case study to explore three hypotheses stemming from such a theoretical
argument.
In 1992 a French entrepreneur named Jean Luc Grand-Clement founded
a small start up company to develop and commercialize a new kind
of flat panel display (FPD) called a field emission display (FED).
Grand Clement's display had several characteristics that made it
potentially superior to the FPDs that dominated the market, including
lower power consumption, wider viewing angle, greater screen durability,
and potentially lower manufacturing costs (OTA, 1995).
Grand Clement's firm, PixTech, was not alone in pursuing FED technology.
Several small start-ups and a few large, multiproduct firms began
developing their own FEDs at about the same time. A Japanese firm,
Futaba, and several US multiproduct firms including Raytheon, Motorola,
and Texas Instruments (TI), saw FEDs as a strategic investment that
complemented their existing competencies and product lines. And
several smaller, US-based companies including Candescent Technologies,
Micron Display, and FED Corporation invested in FEDs in hopes of
supplying displays for use in a diverse set of applications.
From the day of its founding PixTech stood at the frontier of scientific
advance on the FED technological trajectory. Grand-Clement recognized,
however, that a strong patent position in an exciting technology,
by itself, would not be sufficient to propel his firm to competitive
success. All FED firms faced an uphill battle to establish their
technology against an entrenched product design. PixTech faced additional
obstacles because its home country of France lay on the periphery
of the FPD industry and lacked the domestic resources and institutions
that could support a strong domestic firm.
Firms pursuing alternative FPD technologies had spent the nineteen-eighties
gaining market acceptance for the specific attributes of their own
product designs, traveling down a learning curve, and building large
production facilities that benefited from economies of scale. Existing
FPD firms also enjoyed a strong industry infrastructure that supplied
production equipment and specialized materials for the manufacture
of their existing FPD technologies.
PixTech enjoyed neither the market acceptance nor the production
experience of its established rivals. FEDs were yet unproven at
large sizes and neither PixTech nor other FED firms had ramped up
large scale manufacturing lines. In order to attract customers and
suppliers, FED start-ups had to prove not that FEDs were on par
with existing FPD technologies, but that they were substantially
better, substantially cheaper, or both. And other technologies continued
to improve.
The industry infrastructure for FEDs consisted of a handful of
nascent equipment and materials suppliers developing their own prototypes.
Infrastructural companies had shown reluctance to develop products
for a small number of FED firms with no proven product and enormous
competition from an entrenched technology. The lack of strong infrastructure
hindered all FED firms' speed to market.
PixTech's evaluation of its technological and market environments
motivates the research question:
How can an entrepreneurial start-up with a novel technology
capture global market share from large, established firms with installed
capacity in an entrenched technology?
Elsewhere, we have argued that under some circumstances, firms
that share their technological knowledge with global competitors
will achieve higher innovative performance than firms that keep
their technological knowledge secret. In this paper, we will use
an embedded case study approach to empirically investigate that
argument in the context of high technology start-ups. In the next
section we summarize the logic of the argument and the conditions
under which this international knowledge-sharing strategy will likely
be most effective. After we summarize the theoretical argument and
outline three hypotheses, we will provide a qualitative case study
of firms' strategies on the FED technological trajectory.
Theory and Hypotheses
Competition Between Product Designs in High Technology Industries
Management scholars have long recognized that the nature of competition
changes over the course of new product innovation. At certain times
in the emergence of a new technology, rivalry centers on differences
in the fundamental design of firms' products (Teece, 1987). During
these times of preparadigmatic competition, the path dependent nature
of technological progress ensures that competition between product
designs is particularly intense. Firms hold diverse beliefs concerning
the commercial and technical feasibility of various technological
approaches (Nelson and Winter, 1982). After a firm devotes resources
to one technology, its competencies become specialized (Arthur,
1988). In this way, each firm holds an enormous interest in seeing
its own technological trajectory "win" the competition between product
designs. Even within one trajectory, firms' technologies compete
in terms of more specific product design attributes.
After intense periods of competition, the marketplace generally
chooses one design as the technological paradigm for any application.
A technological paradigm defines the single product architecture
that has won out for any particular application and sets the pattern
for subsequent technological progress in the industry (Dosi, 1982;
Sahal, 1981). In many industries, a single dominant design emerges
for most or all end applications (Abernathy and Utterback, 1978).
In other cases, a few competing technologies may survive for distinct
applications when the criteria for evaluating the product design
vary considerably across end product markets. Technological paradigms,
like most institutional arrangements, generally persist over extended
periods of time. However, they are not immutable. For instance,
Anderson and Tushman (1991) found that a new dominant design arose
three times over 25 years in the minicomputer industry.
When one technological paradigm emerges for any end application,
inter-firm rivalry shifts away from rivalry between product designs
and toward competition based primarily on price and superficial
differences in features (Teece, 1987).
Selection of a Technological Paradigm
Management researchers have noted that many technologies that achieve
tremendous commercial success and persist over long periods of time
fall short of the technical performance offered by alternative product
designs (Arthur, 1988; David, 1985). Several researchers explained
this paradox by arguing that a firm's innovative performance depends
not only on its product's technical viability, but also on the institutional
environment in which the firm operates (Bijker, Hughes and Pinch,
1987; Constant, 1980; Usher, 1954). The institutional environment
consists of both technological and evaluation standards. Technological
standards dictate the set of technical interfaces that a new product
uses to interact with complementary products. Evaluation standards
specify the criteria that are used to judge the innovation. Empirical
evidence suggests that technological and evaluation standards emerge
endogenously with the development of the technology. The institutional
environment co-evolves with technological advances of innovating
firms through repeated interactions among innovators, suppliers,
end-users, and regulators (Garud and Rappa, 1994; Ruttan and Hayami,
1984; Van de Ven and Garud, 1993; 1989; Van de Ven, 1993).
Firms' Strategies to Shape the Institutional Environment
If technological and evaluation standards do, in fact, emerge endogenously,
then every innovating firm can influence their character (Das, 1994).
By directing researchers' dialogue about scientific advances in
the industry, a high technology firm can shape the institutional
environment in favor of its own technological trajectory. We have
argued elsewhere that a firm can best influence this scientific
dialogue by sharing its technological knowledge with potential and
existing competitors. Knowledge sharing will help a firm influence
the institutional environment through two mechanisms.
First, the firm can attract competitors to its own technological
trajectory. In doing so, it will form a critical mass of firms with
a vested interest in the success of the new technology. A technological
trajectory holding a critical mass of well-respected firms has a
greater probability of winning the competition between product designs
than does a trajectory with few firms. By sharing its technological
knowledge, a firm can attract competitors to the firm's own trajectory.
Since each firm's innovative performance depends on its ability
to win the competition between product designs, firms that share
knowledge with the innovation system will attain higher innovative
performance than firms that do not share their technological knowledge.
Second, firms that are able to guide emerging technical and evaluation
standards in favor of their own technologies have a greater probability
of winning the competition between product designs than do firms
that do not actively influence these institutions. A firm can promote
the emergence of favorable standards if it can influence scientists'
perceptions concerning the most critical technical obstacles to
overcome before commercialization and the appropriate criteria to
judge the merits of the innovation. Previous research has shown
that a firm can influence other researchers' perceptions about these
technical priorities by publicizing its own research activities
and making the limitations of the technology known to all members
of the innovation system (Zuckerman, 1978; Merton, 1938; Barber,
1990).
The primary objective of a knowledge-sharing strategy lies in increasing
the probability that the firm's technology will become dominant
in large commercial markets. In pursuing a knowledge-sharing strategy,
the firm will likely strengthen its competitors and sacrifice a
portion of its own market share in that technological trajectory.
That is, by sharing its knowledge, the firm will likely increase
the total size of its technology's potential market, but decrease
its own share of that market. Therefore, a firm that shares knowledge
with competitors will achieve higher innovative performance, but
smaller total market share, than it would have by keeping its knowledge
secret.
Influencing the Global Institutional Environment
Kobrin (1991, 1994) argued that in a growing number of high-technology
industries, national markets no longer encompass sufficient geographic
space to serve as minimally efficient markets.
"...It is the underlying technology and economic activity that
are global. National markets, regardless of how they are organized
economically, are no longer large enough to support the development
of technology in many industries" (Kobrin, 1991: 29).
In a globally integrated industry, the institutional environment that
arises must reflect a global architecture with firms from all countries
responding to common technological and evaluation standards and selling
their high-technology products to customers all over the world. Therefore,
any firm that intends to influence the emergence of technical and
evaluation standards in a global industry must influence the global,
and not only its national, institutional environment.
We have summarized the theoretical arguments of this paper in three
testable hypotheses.
Hypothesis 1: Under conditions of preparadigmatic competition,
some high technology start-ups deliberately share their technological
knowledge with foreign and domestic competitors in order to legitimize
their technology and build a global industry infrastructure.
Hypothesis 2: Under conditions of preparadigmatic competition,
start-up firms' strategies to share technological knowledge with
competitors will increase the legitimacy of their technology and
the size of the global industry infrastructure.
Hypothesis 3: Under conditions of preparadigmatic competition,
a start-up firm's strategy to share technological knowledge with
competitors will increase the firm's chances of survival and the
firm's innovative performance, but decrease the size of the firm's
market share.
The remainder of this paper provides an embedded case study detailing
the strategies of the start-up firms on the FED technological trajectory
of the flat panel display industry. The qualitative evidence used
to construct the case study stems from four years of study of the
FPD industry. We sought to increase construct validity within the
case study design by using multiple sources of data, including both
direct interviews of industry participants and documented archival
sources (Yin,1994). We conducted and documented formal interviews
of nineteen firms in the FPD and supporting industries in the U.S.,
Europe, Japan, and Korea. Additionally, we conducted and documented
formal interviews of five firms in the FPD and supporting industries.
WE conducted and transcribed interviews of representatives of government
agencies that dealt with FPD firms in the U.S., Japan, and Korea
and had multiple discussions with several of the leading industry
market researchers. The primary data was backed up with extensive
archival sources. We used keyword searches of the lexis-nexis retrieval
service of newspaper and magazine articles to develop a detailed
database of over 3,000 discrete FPD industry events and quotations
from industry participants.
The case study begins by briefly describing the history of the
global flat panel display industry and the FED technological trajectory.
It then details two distinct strategies used by FED start-ups. First,
PixTech designed a strategic alliance to share its technological
knowledge with several large, multiproduct firms. The case provides
a description of PixTech's corporate history and its knowledge-sharing
alliance. The case also briefly accounts for the strategies of those
firms that joined PixTech's alliance. Second, other entrepreneurial
firms such as Candescent Technologies and FED Corporation designed
strategies to keep their technological knowledge secret from competitors.
The case describes the strategies and motivations of each of these
other FED firms. Finally, the case summarizes the performance of
the FED start-ups and the FED trajectory over the first five years
of commercial activity.
A Case Study
The Flat Panel Display Industry
The term "flat panel display" (FPD) refers to flat information
display screens, usually less than one inch in depth, formed through
one of several distinct technological approaches. The earliest scientific
advances in FPDs occurred in American university and industrial
laboratories during the 1960s. For the next 30 years, several distinct
technologies competed for selection in the largest application for
FPDs, laptop computers. During the 1970s and 1980s computer makers
introduced laptops containing screens from at least three different
FPD trajectories.
Several attributes emerged as important criteria for evaluating
the FPD technologies. Consumers wanted screens that were clear,
easy to read under various lighting conditions, readable from several
different viewing angles, efficient enough to be used for hours
at a time on batteries, and, of course, affordable. Because each
technology contained a different set of favorable and unfavorable
attributes and no consensus had yet emerged concerning the relative
importance of each attribute, market analysts' opinions regarding
the preferred technology for laptop computer applications differed.
Additionally, because technological advances ensured that the state
of the art for each technology was in flux, managers found it extremely
difficult to predict which technology held the greatest market potential.
In approximately 1989, one technology called a liquid crystal display
(LCD) emerged as the clear favorite for laptop computer applications.
By 1995, LCDs comprised approximately 87% of total FPD sales (Businessweek,
8/28/95).
Emergence of FED as a Challenger
Researchers at Stanford University and private firms such as RCA
made many initial breakthroughs leading to the development of field
emission display (FED) technology in the 1960s (Businessweek, 1995).
However, technical obstacles prohibited any firm from commercializing
FED products until very recently. RCA abandoned its FED efforts
in 1976 (New Technology Week, 8/21/95) and no firm was able to demonstrate
a commercially viable FED screen until the 1990s.
Field emission displays use a technology similar to that used in
traditional cathode ray tube television sets. FEDs are comprised
of a thin sandwich. The back is a sheet of glass or silicon that
contains millions of tiny field emitters. The front is a sheet of
glass that is coated by phosphor dots. When voltage is applied to
the field emitters, they bombard the phosphor dots with electrons,
causing them to glow.
FED technologies fall into two principal technology branches. Some
technologies use a five-layer microtip device that requires 200
million field emitter tips to be laid down per square inch of screen
space. Each microtip is smaller than one micrometer and must be
deposited into a dense grid. Other technologies use a simpler, three
layer display that creates an array of field emitter tips directly
on the glass substrate by depositing a diamond-like film that is
meshed with a phosphor-coated plate (New Technology Week, 8/21/95).
Within each of the two basic approaches to FEDs, further variations
can be made based on the process and materials used to construct
the microtips and the use of low-voltage and high-voltage designs.
Additionally, firms have used different methods to ensure the long-term
purity of the display and have chosen different combinations of
phosphors to display color.
Firms showed interest in FEDs due primarily to a belief that they
were superior to other FPD technologies for many important display
applications. For instance, FEDs exceeded LCDs' capabilities in
full motion video and viewing angle. They were more durable in challenging
environments, such as temperature extremes in automobiles and aircraft.
FED technology also received the stamp of approval from one major
consumer of displays, the US military. Program managers in the Defense
Advanced Research Projects Agency (DARPA) reported publicly that
FED technology held great promise for both military and civilian
markets (Hartney, 1995; Slobodin, 1995).
PixTech, Incorporated.
The French national laboratory, Laboratoire d' Electronique de
Technologie et d'Instrumentation (LETI), began researching FED technology
in the late 1980s (Business Wire, 4/14/94). By 1991, it had publicly
demonstrated the world's first 6-inch black and white FED (Report
from Japan, 8/26/91). In 1992, Jean Luc Grand-Clement bought an
exclusive license to all of LETI's FED patents and launched a new
company called Pixel International (Businessweek 8/28/95). The name
was later changed to PixTech. PixTech led the forefront of the development
frontier for FEDs throughout the emergence of the technological
trajectory. According to Grand-Clement, the company always led other
FED firms by 10 to 18 months (Grand Clement, 1996a). Objective evidence
tends to support this claim. PixTech was the first company to show
color displays in 1993, and consistently led the industry in the
size of screens that it demonstrated. In fact, no other FED company
publicly demonstrated an operating FED that did not use PixTech's
own cathodes until 1996. PixTech was the first to show products
off a manufacturing line. It was the first to sell its products
commercially. In 1996, PixTech won a "Display of the Year" award
from Information Display magazine for its 5.2-inch monochrome FED
(Information Display 12/96) and also showed a 24-bit full-color,
10.5-inch FED prototype with full motion video. By nearly every
measure, PixTech defined the frontier of FED technology from its
founding through the 1990s.
Although PixTech led of the pack of FED producers, Grand-Clement
and other company managers realized that they faced an uphill battle
for the acceptance of the new technology given a sea of alternatives
and the dominance of LCDs. Grand-Clement also acknowledged that
as the single producer of the technology, it would be extremely
difficult for PixTech, alone, to attract the necessary infrastructure
of equipment suppliers to the FED trajectory (Grand-Clement, 1996).
In order to address the challenges inherent in gaining acceptance
for a new technology with strong competing product designs available,
PixTech designed a two pronged strategy. First, the company continued
to improve its manufacturing technologies to sell its own displays
commercially. To that end, it entered into a relationship with Unipac
Optoelectronics Corporation, that allowed PixTech to begin planning
commercial manufacturing in Unipac's Taiwan facilities. Second,
Grand-Clement created a strategic alliance with a subset of other
FED firms. The objective of the alliance was to share PixTech's
technological knowledge with potential and existing competitors.
The Grand Alliance
In 1993, CEO Grand-Clement devised a unique strategic alliance
with several large multiproduct firms from around the world. Under
the terms of the FED Alliance, the firms agreed to cross-license
all intellectual property (in the form of patents, know-how, and
trade secrets) to all other alliance members. TI became the first
alliance partner in June, 1993. Raytheon, Futaba, and Motorola joined
the alliance in 1993, 1994, and 1995. Grand-Clement stated openly
that he was willing to expand the alliance to include six companies
in addition to PixTech (1995 Annual Report). By 1997, the alliance
members were sharing over 300 patents (1996 10-K Report). Grand-Clement
designed the FED Alliance to promote the sharing of tacit as well
as explicit knowledge. According to Grand-Clement, "This is not
soft cooperation. Companies work intimately together and keep no
secrets from one another" (Grand Clement, 1996a). Members of the
alliance were allowed to make regular visits of one another's facilities
and to install researchers to work in another company's labs for
months at a time (Grand-Clement, 1996).
While all knowledge and all patents were held in common among alliance
partners, Grand-Clement claimed that he built a "Chinese Wall" around
the consortium, sharing little or nothing with the rest of the industry
(Grand Clement, 1996a).
Grand-Clement built important safeguards into the alliance agreement.
First, he initially discouraged equity investment from partners
into PixTech because he believed that the large partners could overwhelm
PixTech's independent strategy. Second, he chose initial partners
to minimize the likelihood that any two alliance members would initially
enter the same niche of the FPD industry. Each alliance member targeted
a specific niche of the FED market. Grand-Clement acknowledged,
however, that the firms would likely become direct competitors in
the future (Grand-Clement, 1996). Finally, the knowledge sharing
agreement with each partner was scheduled to expire three years
from its inception.
Grand-Clement articulated several objectives for the FED Alliance.
He hoped that cross-licensing agreements would provide the latest
technology for PixTech's use, and that the license fees paid by
alliance members would ensure early revenues for PixTech. PixTech
earned licensing payments amounting to $5.6 million in 1994 and
$9.9 million in 1995. In the same years, PixTech paid alliance members
$1.7 million and $3.1 million for use of their intellectual property
(1995 Annual Report; 1996 10-K). Beyond these financial incentives,
Grand-Clement intended for the alliance to build a critical mass
of firms in the industry and, thus, help establish the worldwide
acceptance of FED technology. Grand-Clement (1995) listed four ways
that the alliance would help build the FED industry.
- The alliance would promote the creation of a critical mass
of R&D on FED technologies.
- A unified effort would accelerate market acceptance of the
new technology.
- The investment of several large firms would help generate an
infrastructure of equipment suppliers.
- The pooling of knowledge between several FED firms would decrease
the time to market for all firms in the alliance.
Grand-Clement also deliberately constructed the alliance to be global.
He insisted on including firms from Europe, the U.S., and Asia, claiming
that an effort in only one country or region would not create widespread
acceptance for FEDs in the world market. In order to build worldwide
acceptance for FEDs and to foster a global industry infrastructure,
he recruited the first two partners from the U.S. and Asia. And Grand-Clement
commented that he intended for future partners to represent European
and Asian firms in order to maintain some balance (Grand-Clement,
1996).
PixTech's strategy was not without risks. In effect, PixTech gave
large competitors the knowledge and experience they needed to compete
effectively. Other alliance members were well positioned to absorb
PixTech's technology. Large firms such as Motorola, Raytheon, and
TI had access to capital, production facilities, and skilled employees
who could make good use of the knowledge provided by PixTech.
"Many [competitors in the FED industry] have substantially
greater name recognition and financial, research and development,
manufacturing and marketing resources than [PixTech] and have
made and continue to make substantial investments in improving
their technologies and manufacturing processes. The members of
the FED Alliance may also sell FED products based on the shared
technology of the FED Alliance in markets that the company has
targeted or will target for sales of its FED products" (1995 Annual
Report: 7).
The company faced a real risk that by giving them technological know-how
about product designs, its large technology partners could leave PixTech
in the dust.
Alliance Members
Each of PixTech's alliance partners saw a strategic interest in
identifying an FPD technology that matched their own resources,
competencies and product lines. Futaba had long sold other types
of displays for instrumentation products. TI utilized displays in
computer-based applications. Motorola saw displays as essential
in providing a critical video interface to complement the rest of
its telecommunications business. Raytheon saw flat displays as a
key segment that could replace its own CRT business.
For these established, multiproduct firms, the FED Alliance presented
itself as an inexpensive route into the industry. The alliance partners
received permission to use PixTech's intellectual property and gained
a conduit through which to access both tacit and explicit knowledge
from experienced industrial researchers.
Futaba
The Japanese firm Futaba joined the FED Alliance primarily to access
knowledge and intellectual property regarding FED technologies.
The company had long used another display technology, Vacuum Florescent
Display (VFD) to produce screens for automobile dashboards. Futaba
saw investment in FEDs as a way to maintain market share in that
changing market. According to Chris Lupek, director of sales and
marketing for Futaba Corp. of America,
"We looked at the additional features we'd need by the year
2000 to maintain our automotive market share¼Full
color; higher luminance; a finer pixel pitch and lower power.
These features are the reason we're going to FEDs. [VFDs] won't
meet the requirements of the year 2000 and beyond." (Lieberman
(10/27/97)
Futaba began exploring FEDs in its own labs in 1989. By early 1997,
it had devoted about $100 million to an FED technology very similar
to PixTech's. Despite active participation in PixTech's knowledge
sharing alliance, Futaba managers were among the most secretive managers
in the FED industry and shared very little knowledge with firms outside
the alliance.
Texas Instruments (TI)
By the time that it considered FED technologies, Texas Instruments
had made stabs at several other technological trajectories in the
FPD industry. It had pulled off of those trajectories largely due
to technical difficulties and questions about the competitive risks
inherent in FPD markets. By the 1990s, TI was procuring screens
from Japanese firms and saw investments in FEDs as one way of getting
into the display business and lowering the costs of its own components.
Thomas Petrovich, TI's marketing manager for flat-display products,
stated that his company lost out on the FPD market when Japanese
firms took over the industry in the mid-1980s. ''We're not going
to let that happen again.'' Petrovich saw the alliance as
a way of helping all FED firms make a mark on the FPD industry.
Working separately, progress would be slow, and ''even the first
guy would get to market too late'' (Businessweek, 8/28/95).
Raytheon
Raytheon had supplied traditional displays for applications in
ships, aircraft, and air traffic control systems for 40 years and
recognized a need to consider alternative display technologies that
could provide better brightness and sunlight readability (Department
of Defense, 1994). In 1995, Jack R. Kelble, manager of Raytheon
Electronic Systems command, control, communications, and components
business area commented, "We're interested in FEDs because these
displays promise to outperform ¼
liquid crystal displays, especially in picture brightness, image
quality, power efficiency, and manufacturing yield," (PR Newswire,
9/11/95). FED production would leverage Raytheon's competencies
in display design and semiconductor processing. The company began
researching FEDs in the mid 1980s and entered the FED Alliance in
1993 to gain access to critical proprietary technology that was
essential in bringing its product to market.
Motorola
Motorola began investing in FEDs to complement its other competencies
in telecommunications. According to Peter Shinyeda, general manager
of Motorola's Flat Panel Display division, FEDs would eventually
be used in a wide range of products, including portable computers,
cellular phones and electronic games (Edge, 7/24/95). Shinyeda,
pointed out that Motorola was "kind of late in entering into the
display market," and this was one reason the company made a bet
on FEDs (New Technology Week, 8/21/95). Rather than trying
to come from behind in the LCD market, the company hoped to leapfrog
LCDs by using a more advanced technology. He summarized Motorola's
perspective on the alliance by saying,
"We hope to get some synergy from this joint alliance. By combining
our efforts we may be more effective in overcoming the technological
challenges that lie ahead...Motorola will bring many key strengths,
as well as important patents, to this effort, including our experience
in high volume manufacturing, semiconductor know-how and a keen
appreciation of portable electronics products that are weight-,
size- and battery life-conscious. Our display technology will
reflect these requirements." (PR Newswire, 11/6/95)
But Shinyeda added that the arrangement was only a temporary one.
The FED Alliance focused on technology development. From the beginning,
Motorola intended to engineer its final production processes and FED
panels on its own (PR Newswire, 11/6/95).
In conclusion, the members of the FED Alliance appeared to view
the partnership as a door into the industry. Because Futaba, TI,
Raytheon, and Motorola did not view one another as direct competitors,
they saw such a partnership as a reasonable way to gain technical
competencies as well as build an industry infrastructure to benefit
all firms.
In many ways, the commercial success of PixTech would have to be
both positively and negatively correlated with the success of its
alliance partners. If all partners failed, then the FED industry
would be awarded neither the legitimacy nor the industry infrastructure
that would buoy PixTech's own profits. However, if FEDs became well
accepted, PixTech would find that it had fostered direct competition
in most markets for FED products. By sharing its knowledge, PixTech
hoped to vastly increase the size of the market for FEDs. However,
it was forced to acknowledge that in the end, it would probably
capture a fairly small piece of that market.
Independent Firms
Several other firms, including Micron Display, Candescent Technologies,
and FED Corporation, chose to develop FED technologies in relative
isolation and viewed technical advances and scientific knowledge
as critical sources of their own competitive advantage. Each firm
built a technical foundation based on expired patents and its own
proprietary research. Each firm shared relatively little knowledge
about technological approaches and breakthroughs with other FED
firms. In fact, each displayed substantial secrecy even in publicly
showing its prototypes and discussing broad industry strategy.
Micron Display designed a strategy of relative isolation. It chose
not to belong to any sort of knowledge-sharing alliance. It also
avoided membership in the U.S. Display Consortium, the primary industry
trade association for U.S. FPD firms. Its managers rarely spoke
publicly about the firm's strategy or even made many announcements
concerning future production investments.
Candescent Technologies proclaimed that its strategy was to beat
all other firms to market with the best FED technology (Marshall,
1996). Although the firm's managers agreed that the FED trajectory
would benefit from a critical mass of industry rivals, the company
never went out of its way to strengthen those competitors. Instead,
Candescent chose to pursue partnerships with potential end consumers
of displays, such as HP and Compaq. By enlisting established computer
makers to invest in Candescent, the company attempted to increase
the legitimacy of the FED trajectory, and of its own particular
product design.
Candescent designed a technical strategy to reduce its dependence
on a new industry infrastructure made specifically for the FED trajectory.
It designed its product and processes to utilize as much off-the-shelf
production equipment as possible. The company designed its systems
around the objective of buying 80-85% of its required tools, components,
and materials from existing, commercial vendors--often using tools
developed for use of LCD makers. According to Candescent's strategy,
only 15-20% of tools would be designed and produced specifically
for its FED proprietary design.
Candescent, then, formulated a strategy to avoid the problems that
PixTech's FED Alliance was designed to resolve. First, it sought
to build legitimacy, not by attracting a critical mass of firms
to produce its technology, but by attracting end-users to publicly
proclaim the utility of the company's specific design. Second, it
lessened the importance of building a new industry infrastructure
from scratch by reducing the number of novel tools that it employed.
FED Corp. also designed a relatively independent strategy. Its
president Gary Jones viewed all other FED firms primarily as competitors.
Some of the firms would regularly butt heads with FED Corp. in the
marketplace. However, he believed that even firms that never called
on the same customers still competed with FED Corp. for the money
of investors (Jones, 1996). This perspective motivated FED Corp.
toward a stance of relative isolation. The company did not pursue
strategic alliances with other FED firms or with many large end-users.
It also did not make a strong effort to contribute its technological
knowledge to the global scientific community.
Performance of the FED trajectory
It is impossible to provide hard conclusions for either the success
or the failure of PixTech's knowledge-sharing alliance. The greatest
optimists haven't expected to see FEDs in an extensive range of
products before the beginning of the next century.
However, five distinct points support the contention that the FED
trajectory gained legitimacy after the formation of the FED Alliance
in 1992. Industry insiders attribute at least some of this increased
legitimacy to PixTech's strategy.
Industry analysts began to predict that FEDs would capture some
market share in the FPD industry.
In the first years of the FED Alliance, the most prominent FPD
market analysts rarely mentioned FEDs as a potential player in the
industry. Through 1994, Stanford Resources, Inc., a market research
firm specializing in the electronic display industry, rarely mentioned
FED technologies when describing the future FPD industry. Their
1994 report projected future market shares for five different FPD
technologies, but did not include FEDs. By 1995, Stanford Resources
included explicit projections for FEDs. And by their 1996 report,
the analysts projected FEDs as enjoying growing market shares from
1997 onward, holding 1.5% of the FPD market in 2001 and 1.9% of
the market, by 2002.
Market Overview by Technology Types
(in $millions)
| |
1995
|
1996
|
1997
|
1998
|
1999
|
2000
|
2001
|
2002
|
|
Total
|
8,928
|
10,194
|
11,082
|
12,249
|
13.916
|
15,882
|
18,318
|
20,825
|
|
PMLCD
|
3,413
|
3,498
|
3,697
|
3,879
|
4,037
|
4,198
|
4,345
|
4,492
|
|
AMLCD
|
5,185
|
6,318
|
6,859
|
7,421
|
8,164
|
9,056
|
10,173
|
11,571
|
|
EL
|
100
|
107
|
117
|
132
|
146
|
165
|
185
|
205
|
|
PDP
|
230
|
271
|
408
|
811
|
1,505
|
2,305
|
3,344
|
4,147
|
|
FED
|
0
|
0
|
1
|
6
|
64
|
156
|
271
|
410
|
Source: Stanford Resources, Flat Information Displays, Seventh
Edition 1996
Existing LCD manufacturers joined the FED trajectory.
Several very large firms, including many of the largest LCD manufacturers
such as Toshiba, Fujitsu and Hitachi began to quietly employ research
teams to investigate FEDs. These companies have filed over 100 patents
on FED technologies in Japan. Although they have committed the bulk
of their resources to maintaining a production edge in LCDs, their
interest in FEDs demonstrates increasing legitimacy of the technology.
These research investments suggest that firms on alternative technological
trajectories see FEDs either as a potential threat to LCDs in the
long term, or as an alternative technology in markets for which
LCDs are not well suited.
Several firms invested in FED manufacturing lines.
Several FED makers have joined PixTech in installing manufacturing
lines for FEDs. By 1996, Futaba was producing 5-inch displays with
full color on a pilot manufacturing line in Japan. Micron installed
production lines dedicated to very small FEDs for use in viewfinders
and the firm made investments aimed at scaling its displays up for
use in its own line of laptop computers. FED Corp. installed production
capacity in upstate New York to manufacture customized displays
in short production runs for specific customer needs. Candescent
Technologies invested in a pilot line that could eventually turn
out 100,000 screens per year. It also committed itself to a large-scale
manufacturing line that will cost $400 million and produce over
a million panels each year. Motorola dedicated well over a hundred
million dollars to installing a pilot plant in Arizona. The pilot
plant is scheduled to begin producing in 1998. According to Tom
Credelle, marketing director at Motorola's FPD Division,
"It will take us two to three years to prove out the potential
for low-cost manufacturing¼If
we do, there will be a major production facility in 2000 or 2001¼.
The pilot factory is to teach us how to build a profitable large
factory" (Lieberman, 1997).
The current test-bed factory is capable of producing several hundred-thousand
displays a year. This movement beyond research and prototyping of
FED technologies marks a shift toward the commercial phase of innovation
on the technological trajectory.
FED firms attracted additional investors.
Financial markets have continued to make investments in FED firms.
For instance, Candescent Technologies raised $55 million in a private
equity placement in 1996. (Clock, 1997) and in early 1997, PixTech
announced that it had raised $24 million for its FED development.
The industry infrastructure for the FED technological trajectory
has grown.
Several equipment and materials suppliers have emerged to support
FED development and manufacturing. For instance, Display Technology
Systems was founded in January, 1996 for the exclusive purpose of
building FED process tools. Schott Corporation has developed competencies
in vacuum sealing and reliability engineering to provide glass that
is particularly well suited for use in FEDs. Accufab Corporation
began developing customized tools for FED manufacturing.
Industry insiders attribute at least some of the success of the
FED trajectory to PixTech's strategy. David Mentley of Stanford
Resources confirmed the potential utility of the FED Alliance. ''Historically,
nothing ever happens until there's a critical mass of companies...
For now, the rivalry is just what PixTech needs" (Businessweek,
8/28/95: 73). Additionally, a marketing manager at PixTech's rival,
Candescent Technologies, acknowledged that there was no question
that PixTech had contributed to the industry as a whole. Of course,
he went on to point out the superiority of his own company's product
(Sturiale, 1996).
PixTech's Performance
More ambiguous than the growing success of the FED trajectory is
PixTech's own performance. PixTech and Futaba remain the only two
firms to market FEDs commercially, and the company recently announced
that it had received an order worth more than $10 million. The order
of 50,000 displays is intended to be used in portable medical equipment.
PixTech has also been fairly successful at raising money. It recently
received grants from French and European Union development contracts,
completed a public offering on the Easdaq (European Association
of Securities Dealers Automated Quotation) market, and attracted
private placements with Motorola and United Microelectronics Corporation
of Taiwan (PixTech Press Release 2/17/97).
Even with these successes, however, it is clear that within a few
years, PixTech will be one of several producers in the FED market.
Its stock price has ridden a roller coaster, increasing and decreasing
over the past three years between$2 7/8 to $9 1/8. And its share
of the FED market will surely decline if Candescent Technologies
and Motorola go through with plans to increase global capacity to
well over a million panels per year.
Results
This paper introduced three hypotheses concerning entrepreneurial
firms' strategies to share knowledge with the global scientific
community.
| H1 |
Under conditions of preparadigmatic
competition, some high technology start-ups deliberately share
their technological knowledge with foreign and domestic competitors
in order to legitimize their technology and build a global industry
infrastructure. |
| H2 |
Under conditions of preparadigmatic
competition, start-up firms' strategies to share technological
knowledge with competitors will increase the legitimacy of their
technology and the size of the global industry infrastructure. |
| H3 |
Under conditions of preparadigmatic
competition, a start-up firm's strategy to share technological
knowledge with competitors will increase the firm's chances
of survival and the firm's innovative performance, but decrease
the size of the firm's market share. |
Hypothesis 1 received strong support. PixTech's president Jean Luc
Grand-Clement drew a picture of an industry environment very similar
to the one described more abstractly in the theory section. After
evaluating the dynamics of this industry environment, Grand-Clement
realized that one firm alone would not succeed in the long run in
this high technology industry. In order to increase PixTech's chances
of success, he sought to create a critical mass of firms on his own
technological trajectory.
Hypotheses 2 and 3 both received weaker support. The FED technological
trajectory has clearly gained legitimacy over time. And industry
participants suggest that some credit for this growing legitimacy
belongs to PixTech for constructing the knowledge-sharing alliance.
It is impossible, however, to provide clear evidence that the industry
would have crumbled without PixTech's efforts.
PixTech's future in the industry is more ambiguous, still. CEO
Grand-Clement believes that PixTech would not have survived without
a critical mass of competitors on the technological trajectory.
The company is maintaining an acceptable level of performance. However,
if other firms meet their objectives and bring new manufacturing
facilities on line, PixTech will lose much of its market share.
If this occurs, PixTech will quickly lose its position as a technological
and market leader and become one of many FED producers. Grand Clement
appears to have succeeded to contributing to the legitimacy of the
FED technology. The success of his own firm is still uncertain.
Discussion and Conclusion
Three critical conclusions emerge from this case study. First,
previous researchers have focused a great deal of attention on firms'
need to safeguard proprietary knowledge from competitors. This paper,
however, concludes that under conditions of preparadigmatic competition,
firms may actually increase their overall performance by sharing
their knowledge with potential and existing competitors. The paper
has shown that some firms pursue deliberate strategies to share
their technological knowledge with competitors. It has also provided
support for the argument that knowledge sharing contributes to the
overall strength of the firm's technological trajectory and, by
extension, higher overall performance for the firm, itself.
Second, the paper highlights the interdependence of all firms occupying
a given trajectory of a high technology industry. Under conditions
of preparadigmatic competition, an individual firm's success depends
heavily on the performance of its technological trajectory and of
other firms on that trajectory. For instance, PixTech's CEO concluded
that their company's odds in the FPD industry would be heightened
by the successes of its industry rivals. The company's managers
believed that in emerging high technology trajectories, the success
of one firm correlates positively with the performance of other
firms pursuing the same technology. Their strategy to share knowledge
with select firms attracted investors, helped build an industry
infrastructure, and increased PixTech's chances for long term survival
and profit.
Finally, this paper supports the notion that firms' strategies
must change course through different phases of the emergence of
a new industry. A firm's decision to deliberately increase the number
and strength of its direct competitors would be ludicrous in absence
of preparadigmatic competition. We argue, however, that at certain
times throughout the emergence of a new industry, such a strategy
may improve a firm's performance by increasing the likelihood that
its technological trajectory will win the preparadigmatic competition.
If the marketplace selects the firm's design as the technological
paradigm in an application with large end product demand, then all
firms pursuing that technological path will achieve higher innovative
performance than if they had been relegated to a 'losing" path.
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